Privacy Policy

Identification and Contact Information:

• We collect personal information such as name, address, phone number, or email address when voluntarily provided by you for activities like signing up for an online account, participating in events, making purchases, submitting custom order requests, virtual appointments, tracking orders, or filling out forms on our website.
  
  
• Payment details such as credit card numbers, bank account information, or PayPal account numbers are collected for processing purchases.
  
  
• Demographic information like gender and birthday.
  
  
• Voice recordings when you contact RBGP SUPERMART LLP customer support (recordings may be made for quality assurance purposes).
  
  
• Preferences and interests shared during interactions with client advisors, including choices regarding collections, luxury brands, sizing, lifestyle, or family information.
  
  
• Information regarding potential adverse reactions to jewelry metals, including health information.
  
  
• Information submitted or posted publicly, such as product reviews on social media pages or websites.
  
  
• Browsing information, including browser details and habits, collected when visiting our websites.
  
  

Data Collection:

Your personal information is collected directly from you (e.g., account creation, purchases, or interactions with client advisors), indirectly (e.g., through tracking tools like cookies), or from third parties (e.g., social media platforms).

Use of Personal Information:

• Understanding your interests and improving products/services.
  
   Providing associated services, processing purchases, responding to inquiries, and managing complaints.
  
  
• Ensuring security, both online and offline.
  
  
• Addressing potential adverse effects of products.
  
  
• Combating counterfeiting and illegal resale.
  
   Marketing purposes, with consent.
• Analytics to monitor reputation and campaign success.
  
  
• Other legal, administrative, and auditing purposes.
  
  

Sharing Personal Information:

Information may be shared with service providers, payment processors, business partners (with consent), in corporate restructuring, when required by law, or as necessary for data processing.

Cookies:

Various types of cookies are used for functionality, browsing behavior analysis, web analytics, security during payments, and third-party services. Users can manage cookie preferences.

Data Transfer:

Personal information may be transferred to RBGP SUPERMART LLP entities and service providers in different regions, with appropriate safeguards to ensure data protection.

User Rights:

Users can request access, copies, corrections, amendments, erasures, or specify posthumous data processing instructions.

Protecting Personal Information:

We implement technical and organizational security measures to protect personal data, though complete internet security cannot be guaranteed.

Third-Party Sites:

Links to third-party sites are provided, and users are encouraged to review their privacy policies as they are not governed by this policy.