We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need a receipt or proof of purchase.

To start a return, you can contact us at marketingimitation@gmail.com or WhatsApp +91 7041082011. Please note that returns will need to be sent to the following address: Quieen Jewels, 1 TO 13,VRUNDAVAN HEIGHTS, Karadva – Dindoli Rd, near ALOK RESIDENCY, opp. MILLENIUM PARK, Surat, Gujarat India 394210

If your return is accepted, we’ll send you a return shipping label as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at marketingimitation@gmail.com or WhatsApp +91 7041082011.

damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

exceptions or non-returnable items
Unfortunately, products on Sale/Offers are non-returnable, and we also cannot accept returns on worn or washed products, even once.

exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at marketingimitation@gmail.com or WhatsApp +91 7041082011.